Yes, yes – I know! … we’re all practical folk who have no patience with theory!! But stick with me … We all use theory, all the time.…

It’s hard to recall the impact that Balanced Scorecard (BSC) had in the first couple of decades after it hit the business world. For the first time, leaders…

To illustrate a point in my post on digital twin business models as a strong platform for strategy implementation … that strategy is not only about the long-term,…

This is a big one! So there’s a more detailed article you can access from the bottom of this post. I have used the case of Beyond Meat Inc (making non-meat…

I know I bang on endlessly about the importance of “stocks”, but they really are important. Here’s the puzzle – there is no mechanism in the real world…

I once had a top executive from a US Bank in a workshop who explained a worthy aim for her organisation – they wanted to increase the representation…

(I owe this one to my friend Lars Finskud at Vanguard Strategy – thanks Lars!) Most of us are familiar with the idea of the marketing “AIDA” framework…

Most organisations have Key Performance Indicators or KPIs for top level performance-tracking – financials of course, but often other factors like sales growth and staff turnover. And many…

So here’s another hyped up fad – Net Promoter Score (NPS). Leaders understandably dream of simple magic bullets that will solve their biggest challenges, and how to drive…

UK followers will know that our beloved National Health Service (NHS) is in deep trouble, with staffing shortages and high staff turnover across many of its medical professions.…