I explained last time how to use the customer groups/needs matrix to define and size business development opportunities (see here). I then promised to explain how to use […]
Strategy
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Extend your strategic reach with the customer groups/needs matrix
When I challenged the ‘wicked problems’ notion (see What makes a wicked business issue? and HOW to wrangle wicked business problems), I mentioned a framework for extending the […]
Strategy
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HOW to wrangle wicked business problems
I have been puzzled by the documented cases of supposedly “wicked” problems that do not seem to me to be particularly wicked at all, and I suspect do […]
Strategy
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What makes a wicked business challenge?
Thanks to everyone who responded to my call for examples of “wicked problem” cases. What a rich and diverse set of topics! Working through these, maybe this framework […]
Strategy
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Strategy eats culture for breakfast – yes, you read that right
Given all the hard work that true experts put into building powerful solutions to strategy challenges, it is truly depressing how easily folk are seduced by sexy-sounding slogans. […]