Strategy Dynamics Briefing 23: Generic Architectures

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The Balanced Scorecard has transformed the way in which organizations track and steer their performance, and is now a popular tool among large companies.What challenges arise when assembling a Balanced Scorecard for a business?

(See Kaplan, R. and Norton, D. 1996. The Balanced Scorecard, Harvard Business School Press, Boston, MA. See also www.balancedscorecard.org.)

It offers important advances over traditional reporting approaches, both in recognizing the interconnectedness within the business and the importance of measuring and managing soft issues. Increased training of ...

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IT & Enterprise Architecture

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strategy+business explains how IT works best when tied closely to business goals, which using an Enterprise Architecture  helps ensure. Though the article explains little of what exactly an EA is, there’s plenty on the Web about it, including professional training and certification. An EA seems to rely on having a sound foundation of an ‘Operating Model’ of the business, which in turn ties together strategy maps, goals and policies.

But how do we ensure that operating model is indeed rigorous? I would start from ...

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The balanced scorecard

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A large Management Development community I track has been discussing how we could have prepared people better for the current troubles, and some have advocated the Balanced Scorecard [BSC]. I have used BSC in strategy teaching for some years, ...

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