Getting better value from the value-curve

Posted by:

An example of a framework with widespread relevance … Just had an enquiry from a professor taking the online course, wanting to know if the customer ‘choice pipeline‘ and loyalty states could help assess the impact of a summer school initiative on reducing the high drop-out rate of students.

A framework I need to add to the course is the concept of the value-curve. It is usually used in a crude way to understand why some companies ...
Continue Reading →
0

Strategy Dynamics Briefing: 48 Resource development in non-commercial cases

Posted by:

Resources also ‘develop’ in noncommercial situations. Staff chains work exactly as for business cases, but demand-drivers also develop, for example when political parties try to move voters from apathy to interest and then support. Not all developments are desirable, though, and must be deterred rather than encouraged. Today’s criminals previously moved through increasingly serious levels of antisocial and illegal activity, often at a young age, before becoming known to police.

One public policy case concerns the rising prevalence of Type-2 or ...

Continue Reading →
0