Markets are often in a process of emergence, when new potential customers develop, driven by product and/or price improvements offered by suppliers, as well as by political, economic, […]
Briefing / Strategy
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Strategy Dynamics Briefing 53: Type-3 rivalry for disloyal customers
In many markets it is hard to make customers loyal, so few can be described as being ‘our‘ customers. Many coffee store users certainly do not use a […]
Strategy
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Staff pay for strategy errors
This claim in “Trouble” shows up in jobs for architects – victims of the construction industry. Boom-and-bust reached its spectacular peak in many industries in 2008/9. Causes are simple – […]
Briefing / Strategy
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Strategy Dynamics Briefing 52: When type-1 and type-2 rivalry operate together
It is rare for any type of rivalry to operate entirely alone…
Strategy
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Airlines staffing mess
.. the latest, basic HR miss-step: see basic staff pipeline model. How hard can it be to look at when your staff will retire and plan hiring to replace them? […]