Myth 3: Find a better position

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This one goes back for ever. Management is supposed to spend their time on strategy searching for a better ‘position’ than rivals – some combination of who they serve, with what products and services, and how, that ensures they can protect their sales and profit margins from competitors.

But we have known for many years that differences in ‘position’ explain little about why some firms do better than others. What seems to be more important is what management actually does – ...

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Managing Professional Service firms

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Just had a notification of a forthcoming web-briefing on this from Harvard Business School to be led by Professor Thomas DeLong, co-author of When Professionals Have to Lead. [Amazon US link] [Amazon UK link]. Should be excellent for senior folk trying to manage one of these organizations.

Anyone who would like a light but instructive business game on just some of the strategy challenges in a professional firm could take a look at the Professional Services ...

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