The case of Klarna – the buy-now, pay-later provider – showed how to mess up an AI implementation. They assumed that an AI chatbot would eliminate the need […]
Strategy
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I did say – how to make bigger mistakes faster with AI
I did say here that – although AI offers huge benefits – it can bring big, big problems if a project’s knock-on consequences are not thought through…. and […]
Strategy
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AI: how to make bigger mistakes, faster
A while back, a life insurance company developed a great new policy-product, aimed at “high-net-worth individuals” – especially people with higher incomes, who wanted to protect their families […]
Strategy
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A complete digital-twin business model in 40 hours!
Though long past the date when I should have ‘retired’, I just can’t resist interesting projects, like the one a new friend brought me a few weeks ago. […]