A recent post set out the generic “strategic architecture” of a business system. Those principles have an important implication … Over the years, I have come across many […]
Generic business-system architectures
An earlier post explained that dynamic business models may feature common structures that arise in many different cases (e.g. how customers drive sales and how people-quality changes with […]
How people-quality changes
We all know, of course, that we need good quality staff, not just numbers! But what do we mean by ‘quality’ and how can we understand and manage both the […]
Planning and managing performance improvement programs
Strategy or “strategic management” is a much broader task than simply developing and monitoring the business plan! … and performance improvement programs (PIPs) make a vital contribution to success. … but most […]
The management “breeding machine” – how hierarchies swell the upper ranks
Here is a small quiz … An organisation starts with 250 junior staff, 50 mid-level, and 10 senior leaders. Then: … each year, 10% of seniors leave (so […]