Kim Warren on Strategy

Strategy insights and living business models

· Strategy

'Backshoring' no big trend

When Dell decided some years ago to bring back home much of its customer support after complaints about service quality, it seemed perhaps to indicate limits to the…

Kim Warren

backshoring, competitive advantage, offshoring, strategic business management, strategic capabilities

Strategy Dynamics Essentials

Strategy Dynamics Essentials book cover

Strategic Management Dynamics

Strategic Management Dynamics - cover image