See talk given to Cisco leaders. Includes summary of  the method and software + examples in IT. Contents list and timings as follows: 0min : 0sec The method and software tool 12:50 Capturing automation impact on service productivity 19:50 Move to recurring revenue business 22:30 Strategic change in IT Outsourcing 24:55 The recent uptake of dynamic modeling 28.50 Staff pipeline for consultative selling 31:34 Online course and Winter-School