See talk given to Cisco leaders. Includes summary of the method and software + examples in IT. Contents list and timings as follows:
0min : 0sec The method and software tool
12:50 Capturing automation impact on service productivity
19:50 Move to recurring revenue business
22:30 Strategic change in IT Outsourcing
24:55 The recent uptake of dynamic modeling
28.50 Staff pipeline for consultative selling
31:34 Online course and Winter-School