Kim Warren on Strategy

Strategy insights and living business models

· Strategy

Understanding customer churn

Great seminar last week by my colleague Bruce Hardie at London Business School on the complications involved in the simple idea of customer churn. Bruce probably knows more…

Kim Warren

Bruce Hardie, customer churn, Lars Finskud, marketing, marketing metrics, Netflix, pruchase rate, Vanguard Strategy

· Strategy

Three booklets re-launching soon

I’ve just sent off for re-release to Business Expert Press 2 of 3 strategy dynamics booklets I thought had died. I wrote ‘The Critical Path‘ and ‘People Power‘…

Kim Warren

Books, Business Expert Press, publishing, strategy dynamics, Vanguard Strategy

Strategy Dynamics Essentials

Strategy Dynamics Essentials book cover

Strategic Management Dynamics

Strategic Management Dynamics - cover image