Kim Warren on Strategy
Strategy insights and living business models
Understanding customer churn
Great seminar last week by my colleague Bruce Hardie at London Business School on the complications involved in the simple idea of customer churn. Bruce probably knows more…
Three booklets re-launching soon
I’ve just sent off for re-release to Business Expert Press 2 of 3 strategy dynamics booklets I thought had died. I wrote ‘The Critical Path‘ and ‘People Power‘…
Copyright © 2025 Kim Warren on Strategy. All rights reserved