Strategy Dynamics Briefing 29: The resource quality curve

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There are a few candidates for title of the most useful framework in strategy dynamics – and this is sure one!

The “quality curve,” lays out the quality profile of individual items within a certain type of resource. It shows how much each item – each customer, product, employee, etc. – contributes to some important measure of quality.The upper part of the following figure shows an example, constructed by showing first the revenue from a company’s largest customer, then adding the ...

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