… and right after the McKinsey survey, HBR has an article by Andrew Campbell, Jo Whitehead (Ashridge) and Sydney Finkelstein (Dartmouth) on neuroscience revelations about how leaders’ judgment […]
Strategy
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How companies make good decisions
McKinsey asked senior managers in companies that made good and bad decisions about their decision-making processes: who was involved, what drove the decisions, the analysis done, role of […]
Strategy
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Other consultants’ warnings on the downturn
I realise I’ve focused on what McKinsey has had to say on the downturn, and especially on the failure to warn of the subprime nonsense, so thought I should […]
Strategy
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When is a customer ‘lost’? – Segmenting by activity rate.
Central to the principles of strategy dynamics is knowing how quickly resources are being won and lost. This is easy enough for most – you know when you close […]
Strategy
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Big mistake at Starbucks?
I’ve blogged on Starbucks before, but just seen their results for y/e Sep08, with sales up $9.4>10.4bn but profits down $1.1>0.5bn. A pity, but what are they doing about […]