Strategy

Understanding customer churn

Posted on: December 9, 2008December 7, 2008

Great seminar last week by my colleague Bruce Hardie at London Business School on the complications involved in the simple idea of customer churn. Bruce probably knows more […]

Finger & arrow pointing upwards
To learn more about the approach register for my FREE Digital Twin business model workshop

Strategy Dynamics Essentials
Cover image - 'Strategy Dynamics Essentials'
Strategic Management Dynamics
Cover image - 'Strategic Management Dynamics'