Strategy Dynamics Briefing 68: ‘Policy’ to control strategy

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Given the very wide range of performance outcomes that can arise from small differences in key decisions in examples from earlier briefings, a disciplined approach to decision-making would seem valuable. We previously described the strategic architecture of resources as “the machine” designed to fulfill the organization’s purpose, and like any machine, this one too needs a control system if it is to perform well.

The machine analogy is more complex when human behaviors are involved, because unlike the physics of mechanical ...

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