Chief Performance Officer?

Posted by:

Nice simple observation from Tom Davenport on this idea, in particular asking if the new role might help end silo management.

Starting from the need to make knowledge management [KM] a core of some other function [e.g. HR] people on Tom’s events have suggested going further and linking KM to business processes to technology etc. Good principles, but three challenges to making it a reality- the concepts are abstract, the relationships unkown, and the list incomplete [what about capabilities, resources ...

Continue Reading →

More executive sense on ‘knowledge’

Posted by:

Harald Borner, global head of talent at SAP points out that they have every conceivable technology tool to collect and share knowledge, and help people find out anything they may need to know  … but none of that counts if people aren’t motivated and skilled to access and make use of it. He also points out that there can be too much of a good thing – lots of discussion groups, Wikis etc etc get going but people just don’t take ...

Continue Reading →