Kim Warren on Strategy
Strategy insights and living business models
Strategy Dynamics Briefing 23: Generic Architectures
The balanced scorecard has transformed the way in which organizations track and steer their performance, and is now a popular tool among large companies. (See Kaplan, R. and Norton, D. 1996. The Balanced Scorecard, Harvard Business School Press, Boston, MA. See also www.balancedscorecard.org.)
What important advances over traditional reporting approaches does it offer?
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