Kim Warren on StrategyStrategy insights and living business modelsHome Blog Contact About Kim Home Blog Contact About Kim September 23, 2008 · StrategyMake use of customer complaintsNeat article on this in Sloan Management Review Kim Warrencustomer service, sloan management review, strategy dynamics Strategy Dynamics Essentials Strategic Management Dynamics Copyright © 2025 Kim Warren on Strategy. All rights reserved
September 23, 2008 · StrategyMake use of customer complaintsNeat article on this in Sloan Management Review Kim Warrencustomer service, sloan management review, strategy dynamics