All this talk about how accumulation is different than the usual way we think of causal relationships may have got you worried…

Is this some mysterious process that needs fancy methods to work?

Although the time-charts and diagram structures we use may see an unfamiliar way of looking at business performance, they simply re-present what could equally be shown in a spreadsheet.Take this figure from the last briefing, where a constant rate of customer gains interacts with a rising loss rate to ...