The briefings up to this point have put together the basic elements of the simple core system of how an organization functions and delivers performance that changes over time. This picture with numerical information on its performance is often enough to see big improvement opportunities. However, there is much more opportunity to use strategy dynamics to improve performance…

The balanced scorecard has transformed the way in which organizations track and steer their performance, and is now a popular tool among large companies. (See Kaplan, R. and Norton, D. 1996. The Balanced Scorecard, Harvard Business School Press, Boston, MA. See also www.balancedscorecard.org.)
What important advances over traditional reporting approaches does it offer?

Briefings 11-14 talk about ‘accumulating resources’. At one level, this concept may seem rather simple and obvious – ‘So what?’ you may ask yourself. Well, it’s monumentally, massively important, and while it may be obvious in itself, its consequences are truly staggering.