Kim Warren on Strategy

Strategy insights and living business models

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  • A dynamic model IS how the business works

    There's much excitement about how AI can explain anything for us. And that includes how the business works and how to manage it better.   I have said before […]

  • How to roll out AI – safely

    I previously posted about here ... how buy-now/pay-later provider Klarna did serious damage to its business with an AI rollout, by too-rapid cuts to its service staff here ... […]

  • You can defy gravity – for a while.

    The case of Klarna - the buy-now, pay-later provider - showed how to mess up an AI implementation. They assumed that an AI chatbot would eliminate the need […]

  • I did say – how to make bigger mistakes faster with AI

    I did say here that - although AI offers huge benefits - it can bring big, big problems if a project's knock-on consequences are not thought through.... and […]

  • Do more with the 3 sources of sales growth

    I had some push-back from my first Insights email on the 3 sources of sales growth. You remember? ... sales growth can only come from: winning customers at […]

Strategy Dynamics Essentials

Strategy Dynamics Essentials book cover

Strategic Management Dynamics

Strategic Management Dynamics - cover image