Briefing / Strategy

Strategy Dynamics Briefing 57: Switching costs, delays and limited rationality in customer choices

Posted on: January 22, 2013October 17, 2012

Recent briefings have made some simplifying assumptions – that customers switch between rivals for any gain, no matter how small, that they do so instantly, and that they […]

Briefing / Strategy

StrategyDynamics Briefing 56: Rivalry in project-based industries

Posted on: January 8, 2013October 17, 2012

In industries where customers buy substantial projects, each contract is effectively a case of type-1 rivalry – either we win it, or a competitor does. Examples include construction […]

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Strategy Dynamics Essentials
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Strategic Management Dynamics
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