A recent post set out the generic “strategic architecture” of a business system. Those principles have an important implication … Over the years, I have come across many […]
Generic business-system architectures
An earlier post explained that dynamic business models may feature common structures that arise in many different cases (e.g. how customers drive sales and how people-quality changes with […]
How people-quality changes
We all know, of course, that we need good quality staff, not just numbers! But what do we mean by ‘quality’ and how can we understand and manage both the […]
Planning and managing performance improvement programs
Strategy or “strategic management” is a much broader task than simply developing and monitoring the business plan! … and performance improvement programs (PIPs) make a vital contribution to success. … but most […]
Not every problem needs a hammer – but there are nails everywhere that need hitting !
I sometimes get challenged with a comment like “Not every problem is a nail, so to fix them you need other tools (for business analysis, strategy, fixing issues […]