Strategy Dynamics Briefing 23: Generic Architectures

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The Balanced Scorecard has transformed the way in which organizations track and steer their performance, and is now a popular tool among large companies.What challenges arise when assembling a Balanced Scorecard for a business?

(See Kaplan, R. and Norton, D. 1996. The Balanced Scorecard, Harvard Business School Press, Boston, MA. See also www.balancedscorecard.org.)

It offers important advances over traditional reporting approaches, both in recognizing the interconnectedness within the business and the importance of measuring and managing soft issues. Increased training of ...

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Balanced Scorecard is not Strategy

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Harvard Business Publishing is again pushing its balanced scorecard stuff, but under the misleading strap-line Strategy has never been more important. Don’t get me wrong – BSC is a much better tool for on-going performance management or for strategic initiatives than the crude finance-only metrics that too often dominate, but it’s a very long way short of being a strategic management. A few shortcomings:

  • Whilst the causal logic behind the 4 dimensions of a BSC or strategy map are plausible enough, there’s no ...
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The balanced scorecard

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A large Management Development community I track has been discussing how we could have prepared people better for the current troubles, and some have advocated the Balanced Scorecard [BSC]. I have used BSC in strategy teaching for some years, ...

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