Mostly we are concerned with relatively low-stress situations where management wishes to drive faster growth, avoid possible constraints, or reverse declining performance. Sometimes, though, organizations find themselves in crisis, with resources and revenues in sharp decline and financial losses that are worsening so fast as to threaten their survival. Drastic action may be unavoidable – but what action?
A case that illustrates these points concerns an investment fund company facing sharply declining profits after the stock market reversal in 2000/1. Similar ...
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